108 QuGenix RX Reviews | qugenix.com @ PissedConsumer

Carmen Vnw

Please does someone know haw to contact the company. Number is not working and I move and I need to cancel. Thank you

Aug 20, 2019

Phone number doesn’t work I need to inform my new address

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Cons:

Customer service

Reason of review:

Problem with delivery

Preferred solution: Let the company propose a solution

Madilyn Imf

I don’t want to receive any more products

Jun 15, 2019

1.0

It Keeps telling me that this is a wrong number every time I dial

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Reason of review:

Poor customer service

Orene Zaa

I don’t want to receive any more products

Mar 01, 2019

I don’t see any results on my face.

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Reason of review:

Bad quality

Anonymous

Guest-1150586

Stated on web page

Dec 18, 2017

Stated on web page it was 4.95 shipping only for free trail they took 89.71 twice said I ordered eye cream to I called demanded a refund they gave me 75% so they say would send email confirmation I haven't received they need to be shut down it's a scam for sure they don't want to hear refund they hear it so much they just continue talking about what they can do for you today totally ignoring no no thank you I want a refund now! I even told him I would get my money he sId how you think you gonna do that I said have you investigated they are idiots

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Anonymous

Guest-1151666

Femora scammers

Dec 19, 2017

Thought I was getting half ounce of skin care to test they waited 14 days and put to big hits in my bank account using my debit card I didn't authorize

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1 comment

Guest-1406914

Dec 19, 2017

They need sued or *** down they count on getting your money when u hit agree button but that don't following there on rules of agreement when they hit u five times in one more sad how they get away with this because you think u hitting for shipping to try there trail

Helpful

CHARLES R Sjy

QuGenix Absolute SCAM!!!

Aug 11, 2017

1.0

On February 15th 2017, I too ordered a 14 day "free" trial offer from QuGenix for P&H of $4.95. Upon my bank statement I was charged an additional $3.95 & $1.99. Part 1 of the scam. On 3/1 found a charge of $89.77 followed by a charge of $89.71 on 3/2. On 3/31a charge of $93.72 followed by a charge of $94.56 on 4/3. On 4/30 another charge of $93.72 followed by a charge of $94.66 on 5/1. On 5/30 another charge of $93.72 and the next day 5/31 another charge of $94.66. The next 2 charges before I caught it was on 6/29 and 7/30 of $93.72 each. These charges came from 2 different locations, one in California and the other in Nevada without any valid addresses. The only way to communicate with these thieves is by phone. I have the FTC and BBB involved now, as I never ordered any of the *** they sent me, and I offered to return it and they refused. DO NOT CONSIDER THIS OUTFIT FOR ANYTHING!!!

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Loss:

$709

Pros:

Deceitful

Cons:

Product and business practices not clearly stated
Poor all around
Unable to return product that i did not order

Reason of review:

Not as described/ advertised

Preferred solution: Full refund

Anonymous

Guest-1012132

SCAM THAT NEEDS TO BE SHUT DOWN

Feb 22, 2017

1.0

QuGenix RX - SCAM THAT NEEDS TO BE SHUT DOWN

COMPLETE $89 SCAM. If you don't cancel within 14 days of ORDERING this *** (I don't mean GETTING it, I mean ORDERING it) they charge you EIGHTY-NINE DOLLARS ($89!!!) for ONE HALF OF ONE OUNCE (1 tablespoon, 15 ml, 3 teaspoons) of what looks and feels to me a lot like Pond's Cold Cream in a fancy plastic jar - ON TOP of the "HANDLING FEE" which probably covers the cost of what you get. Yep. Almost $100, in total, for 3 teaspoons. In a plastic jar. A GENUINELY REPREHENSIBLE SCAM, and the people running it are making millions on our failure to read the entire site word for word. WATCH OUT people. I have had mine for less than 7 days by the time it got to me, and got nailed with an $89 bill just now on my credit card. And, according to the little snot on the phone when I called their customer service line, because I provided my 3-digit secure card number, "constituting my signature on a contract", there isn't a damned thing I can do about it. Believe me, hers was a well-rehearsed spiel, so I am sure she's been saying it a lot. How is anyone supposed to evaluate how good any skin product is in 6 days????? And what could possibly be in something that costs MORE, ounce for ounce, than Armani Crema Nude Foundation ($200 for 50 ml), Creme de la Mer ($567 for 3.5 oz), most kinds of caviar and several types of saffron, that they're willing to "free" trial? In my opinion - NOTHING. They wouldn't send anything of any value out for free. See the photo, compared to a stick of butter. Take a good look at that jar, which is MUCH larger than the little plastic insert (both depth and width) containing your THREE TEASPOONS for $89 plus S&H. Spread the word. One of the worst rip-offs I've ever experienced, and I'm ashamed to have been *** enough to fall for it.

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Loss:

$89

Reason of review:

Return, Exchange or Cancellation Policy

Preferred solution: STOP SCREWING PEOPLE WHO TRY THIS PRODUCT.

4 comments

Guest-1329993

May 18, 2017

I have to say that after reading all of the negative reviews, I cancelled the order I placed (should have read them first). I had placed the order about an hour earlier.

The service rep cancelled my order with no charges and although he tried to talk me into keeping it, I insisted that my doctor advised me not to use it without finishing my prescribed products first. Feel like I just dodged a bullet!

Helpful

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Amy L Qfi

QuGenix RX SCAM

Feb 20, 2017

1.0

I ordered the free trial offered on a Facebook Ad that said they were the makers of the serum from the show Shark Tank. I agreed to pay S&H @ $4.95. The product came and wasn't what was on Shark Tank so I looked online and saw people talking about this same experience. I immediately emailed the company with the header CANCEL SUBSCRIPTION and told them that I did NOT want there product and that they were not to take a penny out of my bank account. 15 days later and they've taken close to $200. I've disputed it with my bank and am told that they have to give them 15 days to refund my charges before they can remove the charges. Total scam company! Stay away...

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Loss:

$190

Reason of review:

Not as described/ advertised

Preferred solution: Full refund

17 comments

Guest-1343585

Jun 25, 2017

READ THE FINE PRINT: TRIAL....... was able to get 100% second month money back...........50% of 1st month.....with the help of my credit card : Capital One.....Read Read....the meaning of trial purchase!!!!!!BE WARE: the money they charge you: Could take a Vacation!!!!!My mother always told me: nothing in life is free, when it comes to products that make promises.....I have great skin for my age anyway.....but the $4.99 shipping was the price that I thought was the entire product. So glad I was not sleeping and not paying attention to my credit card purchases....

Helpful

Guest-1324755

May 04, 2017

Replying to comment of Guest-1305487

Thank you for the info. You SAVED me--I had no idea there was even a 15 day trial period.

I called the same day it arrived, after reading this. I spoke with Victoria at the number you recommended, who told me they do not take back opened trial items, after some hard pressure to keep product. I had to fight tooth and nail to get a return authorization (RA)#. Victoria even told me I had to call back in a few days to get a RA #.

I said I WAS NOT getting off the phone, risking going over the 15 day trial period, and I was not getting off the phone unless I had a cancellation number, THEN she said there was a $9.95 cancellation fee. I then pinned her down to tell me the exact charges I would see on my credit card statement so I'd know it's not a scam. Victoria said $3.95 plus $1.99 (2 products I paid shipping for) plus $4.95 to cancel. I NEVER got a totaI whenever asking for fees.

I will see how it goes..I WILL be checking with my bank! I'm glad that Victoria had to "go speak" with her supervisor twice. Extreme hard sell. She eventually told me to keep the trial products and wouldn't give me an address to return the products to at all.

Very strange. My face did turn red, so I was wondering if it really does or doesn't work as advertised.

Helpful

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Featured

Anonymous

Guest-1042912

How do I stop them ???

May 04, 2017

1.0

Got a trial today. Then started to read reviews....got on phone and tried website to cancel before 14 day trial ended. There is literally no way to contact them. The phone recording kept repeating itself. And the website leads to nowhere. Don't know what to do. Feeling helpless that I fell for this scam like everybody else. Please help me. Wendy In Texas ....the number I contacted was off the actual product 877-779-****. Another number I contacted with same unsatisfactory results 877-779-**** Also @***.com None of these helped me. I can't believe I fell for this. Please help. Wendy in Texas..you can reach me at tweetypie_30@***.com. Thanks

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Cons:

Are a scam

Reason of review:

Didn't know about additional cost I would be charged or any other shipments I was unaware of..

Preferred solution: Stop any other charges to my card or to me and other shipments

2 comments

Guest-1325796

May 07, 2017

Contact your banks' fraud dept. They can help. Snd stop anh further charges

Helpful

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Anonymous

Guest-1100849

This company tries robbery

Sep 14, 2017

1.0

They have the merchandise and want the money from the charge card too. I sent the merchandise back! They refuse to give credit on the merchandise received. They were very curt and rude and unhelpful when called and cut conversation very short. I refuse to pay for "nothing". I have nothing but they refuse to give credit for merchandise they received. I understand this company has a long history of repeat stealing. The government needs to look in to this as it could mean jail time and imprisonment. I ordered this product through the internet . I ordered skin cream and eye serum. I received two boxes which were refused unopened and the post office . the U S Post office took them back. One time the man in their office said they could be back somewhere in one of their rooms. As I said he was very curt, evasive and uncompromising. His name is Ishmael. It sounds near eastern

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Loss:

$450

Reason of review:

Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Anonymous

Guest-1035215

QuGenix Rx. Not a free trial 190$

Apr 17, 2017

1.0

The free trial is a total scam! I ordered QuGenix for me and my wife after talking with her about looking younger. The free trial said it had a 1.50 shipping charge so I said that's fine, then after I had given them my CC info the shipping charge was around 8$ higher. Then I get the product in the mail and they have sent me three different serums, all I asked for was the eye cream. Ok, then they charge my account 180$ for the three 15mm bottles that were supposed to be free trials. No refund no help Not free, read the fine print. There is no refund, and so far this product has caused more wrinkles and bags under my eyes than not.

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Loss:

$180

Reason of review:

Return, Exchange or Cancellation Policy

Preferred solution: Full refund

6 comments

Guest-1337528

Jun 07, 2017

Total Scam, I cancel out last month but send me just for eyes no refund . $93.00 a total scam.

Helpful

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Deyanira Gbl

STEAMING!!!!!!! SHUT DOWN THIS SCAM!!!!!!!!!

Mar 26, 2017

I ordered the "trial" offer for $4.95 on March 13, 2017. However, my bank was charged with 3 items, which were appeared as the following: RXALLSKINCREAM $4.95 RXALLSKINCREAM $1.99 ABC EYE SERUM $3.95 RYM*VITAMINCRNW $34.71 Okay, so I was pissed but I did receive the following: QuGenix Rx Anti-Aging Face Cream QuGenix Rx Anti-Aging Eye Serum QuGenix Rx Vitamin C Serum Mind you, I only wanted the free trial of the Anti-Aging Face Cream!

It ticked me off that they had fooled me by using my credit card information to pad the order! I figured the $1.99 was a shipping cost. I decided to eat it. When I ordered, as soon as I entered the credit card information, it just flipped completely off and gave me no confirmation or total or anything!

Upon arrival, there was no invoice, no packing slip, and no shipper name listed. I found that strange, but... Now I open up my bank account to find that I have 3 payments pending as of today: RXALLSKINCREAM $89.71 RXALLSKINCREAM $89.71 ABC EYE SERUM $89.77 No information on the company, when I go to QuGenixRx.com there is no phone number and just a chance to order a "free" trial!!!!! I DID NOT SIGN UP FOR ANYTHING EXCEPT A FREE TRIAL!!!

I WAS NOT GIVEN AN OPTION TO SUBSCRIBE!!!! As this was just today, I have not yet received any shipments on this so-called "order", but I can tell you I never placed this order, I never subscribed to receive additional orders, and I never intended to purchase anything except the free trial!!! ***, I can't even tell any difference in using it and I don't *** care if it's the fountain of youth & I'll look new as a baby's butt, I would never spend this kind of money on skin cream, especially skin cream that isn't even proven! I could make payments on a facelift for this much!!!!

So, to date, they have cobbed me out of a total of $314.79!!!!! I will be going to my bank first thing in the morning to get them to stop any and all withdrawals from my account from wherever this is coming from!

That will cost me an additional $108.00, so the overall cost of this scam will now be $422.79!!!! For that much I should be looking like JLo & I'm not even Latino!!!!!!!!!!

View full review

Loss:

$423

Cons:

Way they scammed me

Reason of review:

SCAMMED!!!!!!!!!

Preferred solution: Full refund

4 comments

Guest-1314261

Apr 10, 2017

any way to get our money back

Helpful

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Anonymous

Guest-1073928

SCAM ARTISTS

Jul 13, 2017

1.0

I ordered a 4.99 trial and they keep taking money out of my account without my authorization. Does anyone have a phone number for these scam artists, other than the standard customer service numbers? You call their customer service numbers and they claim they do not have your number. Someone has to stop these people! UNBELIEVABLE!! I want to be made whole and I have made a complaint to the Better Business Bureau. If anyone can provide me with a phone number, I would appreciate it. I tried to call information to get a direct number, but there is no listing for these crooks. There are 52 complaints as of today for this company.

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Loss:

$400

Cons:

I want my money back that they are stealing from me
Deceptive practices

Reason of review:

Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Dmitriy Fim

QuGenix (Premium Eye/Face Cream Millennium)

May 22, 2017

1.1

I thought I did my footwork....checking reviews, looking for small print requiring monthly orders and looking for the actual cost of the product. I guess it's in there somewhere because the "samples" were not free (nearly $200 total....2 products). When I realized that I had been charged, the agent for my credit card company was wonderful. He told me that these scams are as close to illegal as they can be. The company offered my 50% credit on the 2nd order (after the trial, which I charged over $190). They will not give any more credit for returns. I will not go so far as to review these products as I feel the company is nearly fraudulent with intent on making money by deception. I'm not sure how they get away with using reviews from celebrities in their ads, which I later found out are copy cats used on a variety of other "miracle cream" ads on the internet. It is no wonder to me that our country is declining when business lower their standards to these practices.

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Loss:

$396

Pros:

Deceitful

Cons:

Terms not clear and no time to even try the product
Terms unclear and deceitful

Reason of review:

Pricing issue

Preferred solution: Full refund

2 comments

Guest-1333316

May 27, 2017

Can you give me a contact got this company. The only rep I got would not discuss refund.

They did stop future charges but I am still out 89.77 and more for bounced checks. Am on fixed income

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Anonymous

Guest-1020955

Qugenix Rx Face Cream Free Trial is a SCAM, Do NOT Buy

Mar 14, 2017

1.7

Qugenix Rx Face Cream Free Trial is a SCAM, Do NOT Buy

Qugenix Rx Face Cream Free Trial is a SCAM, Do NOT Buy - Image 2

Qugenix Rx Face Cream Free Trial is a SCAM, Do NOT Buy - Image 3

I purchased the free trial of QuGenix RX Anti-Aging Face Cream & Anti-Aging Eye Serum on 2/27/17. Everything amounted to $12.

Today 3/14/17, my credit card was charged for $89.71 for the same product. I immediately called customer service and lodged my complain but was told that it was a mistake because the system crashed so I should called back in 40 minutes. I called backed 40 minutes later and I stayed on the line for another 20 minutes before finally speaking a lady who goes by the name Latoya or Lakisha. I told her that my credit card has been charged for a purchase I didn't authorized and she checked my information and said yes I have an account with them and that I should remember the terms and agreement when I made the purchase.

Believe me there was no terms or agreement that I accepted and I insisted that I wanted my accounted cancel and money refunded. She was so rude and she told me that my money will never be refunded because of the agreement I signed. That was when i realized that I have been duped. So i am calling my credit card company tomorrow to block this number and to get a new card.

Please do NOT fall for this SCAM.

They are thieves. I

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Reason of review:

Problems with payment

5 comments

Guest-1333516

May 28, 2017

5/27/17 Also charged same amount. Also did not authorize.

Bank states cannot stop payment even though I notified bank before charge posted. Apparently operating out of Las Vegas

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Anonymous

Guest-1066668

Total rip off! careful they wont stop taking money out of your account.

Jun 27, 2017

1.0

Beware of this company! This company is very shady!

they lead you to believe that you are only paying for the shipping with the trial, then they start to help themselves to your checking account, twice now I have called them and asked them to cancel and quit taking from my checking, I only received my trial kit and have not received anything since, so far they have taken 158.66.

They try to tell you that they will in return send you more product, but I declined and requested to speak to a supervisor, then that's when the rep offered to refund my money. There has to be some kind of agency like the better business beau that monitors or we can report to for this type of behaviour from this company.

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Loss:

$158

Cons:

Very misleading

Reason of review:

Poor customer service

Preferred solution: Full refund

4 comments

CHARLES R Sjy

Aug 11, 2017

My intent is to close them down. Should I need to file a class action suit, I will certainly do just that.

Am I prejudice?

Yes indeed I am, against all thieves and liars.

If you have been ripped off by these

thieves, contact me. I will not allow these thieves to continue to steal from my brethren.

Helpful

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Contact Information

Website:

qugenix.com

Mailing Address:

P.O. Box 20800,

Fountain Valley, California 92728

United States

Phone:

(877) 779-5105

Contact QuGenix RX Customer Service

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About

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Qugenix Rx Org

Summary

QuGenix RX is a skincare solution offered by QugGenix RX Anti-Aging. The company is headquartered in Fountain Valley, California, United States. QuGenix RX is designed to eliminate wrinkles and puffiness from the facial surface. The anti-aging face cream increases collagen production inside the skin layers, and makes the surface smooth and softer. QuGenix RX is made from the natural fruit extracts. Basic ingredients are as follows: Vitamin C, Collagen, Antioxidants, Aloe Vera, and Peptides. The product is available online only. First time buyers may order a trial offer. Free shipping is offered for all US residents. The company also offers a 29 day money back guarantee. Customer service is provided by phone.

QuGenix RX is ranked 689 out of 1748 in Cosmetics and Personal Care category

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QuGenix RX

QuGenix RX Overview

Media from reviews

Top QuGenix RX Reviews

"I don’t want to receive any more products"

Please does someone know haw to contact the company. Number is not working and I move and I need to cancel. Thank you

I don’t want to receive any more products

I don’t want to receive any more products

Stated on web page

Femora scammers

QuGenix Absolute SCAM!!!

SCAM THAT NEEDS TO BE SHUT DOWN

QuGenix RX SCAM

How do I stop them ???

This company tries robbery

QuGenix Rx. Not a free trial 190$

STEAMING!!!!!!! SHUT DOWN THIS SCAM!!!!!!!!!

SCAM ARTISTS

QuGenix (Premium Eye/Face Cream Millennium)

Qugenix Rx Face Cream Free Trial is a SCAM, Do NOT Buy

Total rip off! careful they wont stop taking money out of your account.

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Qugenix Rx Org

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